PiKiCare.Com, as a professional reborn dollstrading website, all the reborn dolls are handmade in China. We cooperate with professional cross-border logistics companies, so cross-border logistics companies to provide us with convenient, fast and stable logistics services, so that our consumers can get our lovely dolls as soon as possible.
Because all the reborn dolls are made by hands in Chinese studios and shipped from China, it can take 10-30 days for consumers to place an order and get them.
The cross-border logistics company we cooperate with provides transportation modes on land, sea and air. In view of the different modes of transportation, as well as the value and distance of the goods, our different goods will use different modes of transportation, please wait patiently for our adorabledolls.
Cancellation or Exchange:
After consumers place an order, our Handcrafters can see the order information in the website’s background and arrange the production. After the production is completed and the product is sent out, consumers can query the logistics progress of the doll through the logistics information on the website. The production process of the doll will take about 5 days, so consumers need to wait patiently for our adorable babies.
Consumers can apply for the cancellation of the order and get a refund within 24 hours after placing the order. We will handle the refund for you as soon as possible. After 24 hours of placing the order, we will not be able to apply for a cancellation order and a refund, because our doll may already be in production.
If you are going to apply for a return or exchange, we are very sorry for the unpleasant experience. PiKiCareAll the dolls are carefully made by us, and each dolls are unique. But we also welcome positive feedback on unpleasant experiences, which will help the PiKiCare. If necessary, please read the refund policy.
